The Client Intake Coordinator is responsible for coordinating client registration and communication as part of the Client Services team under the guidance of the Program Manager.
Duties and Responsibilities:
– Acts as a liaison between clients and LCAC.
– Works with Financial Assistance Specialist to provide appropriate resources to clients when necessary.
– Answers phone calls and assists walk-in clients at LCAC.
– Assesses eligibility of clients and processes client registrations.
– Provides clients with clothing vouchers and coordinates with Thrift Store Co-Managers to provide this service to families.
– Participates in Back-to-School and Holiday outreaches, including donations and distributions with other staff and volunteers.
– Assists with client check-in at food distributions.
– Sends weekly correspondence to clients alerting them of upcoming events and opportunities.
– Attends internal meetings with LCAC staff.
– Assist with maintaining Client Service’s social media platforms.
Requirements:
– Bilingual (English and Spanish)
– Communication Skills
– Experience working with immigrant communities
– Sensitivity when working with groups of different cultures
– Cooperation to work with a team
– Administrative Skills
– Ability to Multitask
– Social Media Skills/Creativity
The salary range is $49,000-$51,000. LCAC offers an excellent compensation package, including paid health care, vacation, and sick leave.
To apply, please email your resume to Yareli Alvarez at yareli@lortonaction.org
Applications will be accepted on a rolling basis until the position is filled.
LCAC is an equal-opportunity employer. We welcome applicants without regard to race, religion, sexual orientation, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
LCAC provides food, clothing, emergency financial assistance and outreach programs to southeastern Fairfax County.
Monday – Friday:
8:00 a.m. – 4:00 p.m.
Monday – Friday:
8:30 a.m. – 3:30 p.m.
Monday – Wednesday:
10:00 a.m. – 5:00 p.m.
Thursday – Friday:
10:00 a.m. – 6:00 p.m.
Saturday:
11:00 a.m. – 6:00 p.m.
Sunday: Closed